What file format do you accept?
We accept only PDF file format.
I don't have a PDF file. What do I do?
That's okay. We can help you convert any file format to PDF. Simply ask us to convert
for you via chat at the bottom of your screen.
How quickly will I get my order?
This depends on the destination and the delivery option you choose at checkout. We however dispatch most orders next day, and your order should get to you in 1 to 3 working days.
I want to print a custom size.
We offer only standard sized products on our platform. You can however visit any of our service centers
to discuss your custom need with a print consultant.
How do I make payment?
You can currently use your Verve, MasterCard and Visa debit cards to pay at checkout. But we do accept other payment methods at our service centers.
Is my payment secure?
Yes. We actually transfer you to a world class payment partner that secures your card with military grade encryption.
What happens after I place an order?
You would immediately get an order confirmation via SMS and email. We would also send you SMS notifications as your order progress through our facility.
How is my order packaged?
Packaging is a big deal. That's why all your orders are sturdily packed in self-tuck boxes that guanrantees their safety in transit.
How do I track my order?
Simply click on "Track Order
" link at the top of our platform and enter the order number and email address you registered with.
Can I cancel my order?
It all depends. You can only cancel if your order has not been printed. So we recommend you chat with us
as quickly as possible.
Can I get any printed samples?
Yes. We can send you a sample pack
with most of our products and paper.
I will like to talk to someone.
Please start a chat session
with our customer support. We are available 9am to 6pm Mon-Fri (excluding public holidays).